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  1. #1
    oyropa is offline Public Member
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    Default Rev Share suddenly down from 55% to 20%

    Hello ,

    Yesterday i saw that my Rev Share is suddenly changed from 55% to 20% .

    Anyone have the same problem ?

    I stopped promoting Affiliateclub....

    best regards

  2. #2
    Julian is offline Public Member
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    Default

    Hi,

    you've been notified by email that we lowered the rev share due to your inactivity with the remark that you are more than welcome to get back to us and discuss the situation.

    P.S.: The new deal structure is not 20%. Its' "20-50% depending on net gaming".

    Thanks,

    Julian

  3. #3
    oyropa is offline Public Member
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    Default



    Quote Originally Posted by Julian View Post
    Hi,

    you've been notified by email that we lowered the rev share due to your inactivity with the remark that you are more than welcome to get back to us and discuss the situation.

    P.S.: The new deal structure is not 20%. Its' "20-50% depending on net gaming".

    Thanks,

    Julian
    I dont get any email !

    Inactivity ? This month i see 5 new registrations
    and suddelny i have only 20% ???

    NO THX !!! iam principal only working with affiliate programs where i have minimum 40% Lifetime RevShare

    Sorry but under this conditions iam not interested to work with AffiliateClub !

    So i moved you completely from my sites...

    Best regards
    Last edited by oyropa; 20 February 2013 at 1:45 pm.

  4. #4
    Julian is offline Public Member
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    Default Re:

    Hi,

    thanks for your PM.
    This indeed has been a mistake from us and I apologize for any inconvenience this has caused for you - we rolled back the changes.
    Your account manager will get in touch with you today.

    Thanks,
    Julian

  5. #5
    oyropa is offline Public Member
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    Default

    Hi Julian ,

    Thx for rapid solution !!!

  6. #6
    Julian is offline Public Member
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    Default Re:

    You are welcome!

  7. #7
    Viriatu is offline Private Member
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    Default

    i wonder, if the affiliate was not gpwa member and if he had 100 partners, how much loss would he have before seing your simple "mistake"??
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  8. #8
    Julian is offline Public Member
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    Quote Originally Posted by Viriatu View Post
    i wonder, if the affiliate was not gpwa member and if he had 100 partners, how much loss would he have before seing your simple "mistake"??
    Zero.

  9. #9
    Viriatu is offline Private Member
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    well you say zero, but did you gave back the diference to the guy? if not, then its not zero, just saying, im happy you guys fixed it, and not wanting to be a pain, just stating the obvious...
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  10. #10
    Julian is offline Public Member
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    Default

    Thanks for stating the obvious, and I´m very sad to hear that you apparently seem to be in so bad hands with the programs you work with!
    Since we value our partners, we of course reimburse them once required.

  11. #11
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    Well then the "mistake" should not have happened.

    The query on the affiliate database should have been run using a signup date, that ANY affiliates that signed up BEFORE the terms change would NOT have had their percentages lowered.

    Basically, you are RE-ACTING to the complaints, not following the letter of the terms prior to the change.

    Rick
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  12. #12
    Julian is offline Public Member
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    Quote Originally Posted by universal4 View Post
    Well then the "mistake" should not have happened.

    The query on the affiliate database should have been run using a signup date, that ANY affiliates that signed up BEFORE the terms change would NOT have had their percentages lowered.

    Basically, you are RE-ACTING to the complaints, not following the letter of the terms prior to the change.

    Rick
    Universal4

    Hi Rick,

    thanks for your creative input. We didn't change any terms, so I'm not sure what you refer to. But before publicly criticizing my "RE-ACTING", I strongly recommend to inform yourself in the first place. This usually helps avoiding making mistakes, you know.

    Regarding your trivial conclusion that "the mistake should not have happened", I couldn't agree more. Just as pretty much any mistake in the history of mankind should not have happened, also our mistakes should not have happened.

    This thread is getting longer and longer with people giving comments who are neither an affiliate of AffiliateClub nor are they affected by anything discussed here. The time it takes me to reply to these comments is time that I cannot spend on our affiliates, so please post your thoughts in the "off-topic" corner, thanks.

  13. #13
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Default

    Well, if you do NOT want to talk to us publicly, why are you here?

    Whether I am an affiliate of Affiliate Club or not isn't really pertinent to the discussion. I AM a GPWA member and we DO discuss affiliate programs here, and we support each other, with or without input from the programs and we DO appreciate input from you.

    As far as NOT being informed, I did ASSUME the terms had changed because of YOUR STEMENT:
    P.S.: The new deal structure is not 20%. Its' "20-50% depending on net gaming".
    You are the one that stated a NEW deal structure is 20%-50%, which gives all readers the impression the 20% is different from what it was.

    Quotas are bad for affiliates, although this particular is one I could live with, but if in fact it is a NEW DEAL, then any players acquired before this NEW DEAL went into effect should not be under the NEW DEAL.

    And on the subject of the posts in this thread not being pertinent, every single post is on topic. The topic of the original post is the reduction of percentage from 55% to 20%.

    Rick
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  14. #14
    Julian is offline Public Member
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    I simply expect from someone raising his hand to give a speech that he at least informed himself about the subject which is being discussed. You apparently see that different - and this is where the discussion ends for me.

  15. #15
    universal4's Avatar
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    I was fully informed about the subject, unless what YOU said was NOT correct.

    Rick
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  16. #16
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    Quote Originally Posted by universal4 View Post
    Well, if you do NOT want to talk to us publicly, why are you here?

    Whether I am an affiliate of Affiliate Club or not isn't really pertinent to the discussion. I AM a GPWA member and we DO discuss affiliate programs here, and we support each other, with or without input from the programs and we DO appreciate input from you.

    As far as NOT being informed, I did ASSUME the terms had changed because of YOUR STEMENT:


    You are the one that stated a NEW deal structure is 20%-50%, which gives all readers the impression the 20% is different from what it was.

    Quotas are bad for affiliates, although this particular is one I could live with, but if in fact it is a NEW DEAL, then any players acquired before this NEW DEAL went into effect should not be under the NEW DEAL.

    And on the subject of the posts in this thread not being pertinent, every single post is on topic. The topic of the original post is the reduction of percentage from 55% to 20%.

    Rick
    Universal4
    Well said.

  17. #17
    HBKKH is offline Public Member
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    Default

    interesting.......

  18. #18
    Julian is offline Public Member
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    Quote Originally Posted by universal4 View Post
    I was fully informed about the subject, unless what YOU said was NOT correct.

    Rick
    Universal4
    Did you at least ask yourself whether there might have been a (good) reason for us, the bad guys from the affiliate program, to change the individual deal structure? I can't find such question here in this thread nor in my PM inbox. But wouldn't you agree that this is the very first question to ask before making a judgement of the situation? Apparently you don't.
    This biased understanding of "support[ing] each other" is why I would appreciate that you blog your thoughts rather than posting them in the AffiliateClub forum.

    Thanks

  19. #19
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    Quote Originally Posted by Julian View Post
    Did you at least ask yourself whether there might have been a (good) reason for us, the bad guys from the affiliate program, to change the individual deal structure? I can't find such question here in this thread nor in my PM inbox. But wouldn't you agree that this is the very first question to ask before making a judgement of the situation? Apparently you don't.
    This biased understanding of "support[ing] each other" is why I would appreciate that you blog your thoughts rather than posting them in the AffiliateClub forum.

    Thanks
    You do realise that you are the one that is making this thread continue. Getting all fired up about "false accusations" just makes this argument continue. A good sales person knows that you should never get into an argument with a customer. State your side of the story and move on.

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