No payment for 3 months (RESOLVED)

**BonusNoDeposit** · 3 September 2020, 2:45 am

I'm writing here because no one from affmore replies to email.
@Henna_AFFMore You assured me for 3 months that I would receive my commission, and until today I have not received it.
Initially you even replied to emails, now you are completely ignoring my emails.
Is it really so hard to do such a small thing? Since there is a commission earned, next thing to do is to pay it out, especially since it is not a large amount.

**petjah** · 3 September 2020, 5:27 am

Affmore: "We don't suck."

**SnazzySlots** · 3 September 2020, 6:03 am

Well their MGA licence has just been suspended...

https://www.mga.org.mt/suspension-of...mited-c-63394/

**Affmore** · 3 September 2020, 8:06 am

She will reply to you soon

**Henna_AFFMore** · 3 September 2020, 8:09 am

Originally Posted by BonusNoDeposit

I'm writing here because no one from affmore replies to email.
@Henna_AFFMore You assured me for 3 months that I would receive my commission, and until today I have not received it.
Initially you even replied to emails, now you are completely ignoring my emails.
Is it really so hard to do such a small thing? Since there is a commission earned, next thing to do is to pay it out, especially since it is not a large amount.

Hey BonusNoDeposit,

I understand your frustration and like I have pointed out to you, as your commission that is pending is under our normal payment threshold, it needs to be done manually. Rest assured, I have been in contact with the person who issues these payments and I am waiting for reply from them.

As you know, I have also been in contact with you during this time about this and I want this matter to be solved as fast as you do so I do my utmost best to get it solved as quickly as possible.

I will keep you posted over here as well as through the email once I get a confirmation on this situation.

**BonusNoDeposit** · 3 September 2020, 8:20 am

Of course I'll wait - it's not a problem.

However, we need to sort out the facts. You recently suspended playing for players from my country. So, as always in this situation, I asked to close my affiliate account and pay commission I have earned so far.
You replied that you would do so (you will close my account and pay commission) you closed the account in 1 day, but you have not paid commission until today and almost 3 months have passed since then. In meantime, I wrote to you several times but you didn't reply.

**Henna_AFFMore** · 3 September 2020, 8:42 am

Hello again,

I do understand that this wait is painful. I was able to close the account fast as that is something I can do myself. When it comes to payments, I don't have access to that so I was not able to solve this for you as timely and that I apologize. I would also appreciate it if you would not accuse me for not answering since you know that we have sent emails to each other about this and you also have possibility to contact my over Skype so I am trying my best to available for you.

As for now, I hope you can give me some time to get this fixed as it does take some more effort from my end at this point.

**Affmore** · 4 September 2020, 9:00 am

We had a small compliance hiccup, but this has now been resolved and we are fully licensed again

**GPWA Maria** · 4 September 2020, 9:07 am

Originally Posted by Affmore

We had a small compliance hiccup, but this has now been resolved and we are fully licensed again

Great news!

**Henna_AFFMore** · 7 September 2020, 8:08 am

Hello!

I am super happy to tell that I have received information that payments for both BonusNoDeposit and SnazzySlots were issued today. One of them have confirmed to me that they already received the funds earlier, I am personally still pending confirmation from the other but consider the matter closed from our end. Nevertheless any issues in the future, I can be reached here but also via email or Skype, you will find my contact details from Affmore.com site or just add me on Skype: hennamutanen

Thank you for your cooperation and patience in this matter and have an awesome week all!

**BonusNoDeposit** · 7 September 2020, 8:29 am

I confirm - payment received

**Affmore** · 7 September 2020, 8:48 am

Originally Posted by BonusNoDeposit

I confirm - payment received

Glad to hear it ended well!

Thread: No payment for 3 months (RESOLVED)

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