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  1. #1
    Caruso is offline Public Member
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    Default Intercasino bonus deception

    Intercasino is scraping the bottom of the barrel to entrap player deposits. Check this out:

    https://www.intercasino.com/tandc/crm...blackjack/usd/

    Blackjack match deposit bonus code ?BJ300

    You are required to wager an amount equal to 10 times your deposit and bonus credit in wagering requirements - i.e. 10 x (deposit + bonus) before you may withdraw your initial deposit, the bonus credit and any winnings.

    Only blackjack games count towards the wagering requirement of this bonus. The following blackjack games DO NOT count towards the wagering requirement of this bonus: Single Deck Blackjack, Double Deck Blackjack and Blackjack Perfect Pairs.

    Please note that ALL offers are subject to the General Terms and Conditions but additional conditions also apply.
    Clear as day. BJ bonus, 10X wagering. Three excluded games, all others are OK.

    Now check out Intercasino's response to a player who smelled a rat and enquired if it was indeed 10 times, since he knew that Intercasino has only a 5% weighting for BJ, which would make it actually 200 times:

    Quote Originally Posted by Intercasino rep
    Please be advised that the wagering requirements for the bonus is 10 x deposit + bonus.
    So, good to go?

    Not quite:

    However since blackjack counts 5% towards the wagering requirements you will have to wager the amount of the bonus received 400 times.
    So again, BJ bonus, 10X wagering, three excluded games. Where's the mention of the fact that, in truth, ALL eligible games are subject to a 200X deposit + bonus, not 10 times?

    This is a deposit trap, pure and simple. And it's not the first:

    https://www.casinomeister.com/forums/...no-levels.html

    The exact same trick, except that the wagering catch is much smaller, at only an addition 2.5X, as opposed to this 20 times extra.

    The manager says:

    Absolutely no underhand tactics deployed with the intention of misleading players.
    Sorry Tony H, manager (??) of Intercasino, operation "accredited" by Friend Bailey, but this is demonstrable deception. Everything in that promo tells the player that it's 10X on (eligible) blackjack games, yet it is in fact 200 times. And you've already got form, playing the exact same trick on the table games bonus. No question whatsoever of any "confusion", this is a clearly laid trap.

    Intercasino: from the top of the pile to the bottom. What a fall. Anything to say for yourselves?

  2. #2
    Inter is offline New Member
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    Default

    Dear Caruso

    I can only apologise for the confusion and general ill feeling this particular promotion has generated.

    To re-iterate, this was absolutely not our intention.

    I accept that the terms for this particular promotion were not clear and as a result, participants felt mislead.

    We are currently in the process of reviewing on a case by case basis, every account that has contacted us in relation to this particular promotion.

    Our intention moving forward is to ensure such instances do not re-occur and that all future promotional T’s & C’s be transparent for our members.

    Many thanks


    Tony Hayes
    Casino Manager

    InterCasino

  3. The Following User Says Thank You to Inter For This Useful Post:

    cass (29 May 2012)

  4. #3
    Viriatu is offline Private Member
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    Default

    well the thing is players should not be obliged to contact you guys for having this resolved the player can for example not know english very well and just forget about it and you lost money and affiliates lost money... although i do believe this can be corrected it would be only normal if it never occurred again...
    Casino Bonus - O melhor guia de bónus de casino online em Português!

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