Incident

**EP VPMarketing** · 10 June 2011, 12:24 am

Hi BillyBoy

The column to use for calculation is net gaming not deposits amount.
But I am not sure why there are 2 deposit columns.
I will check why there are 2 columns and let you know.

Elgoog - the issue with calculation is not related to deposits.
But you are right that 2 columns can cause a lot of confusion.

Thanks.

Marc

**rock344** · 20 June 2011, 8:50 am

Hi Marc and Robin.We were negotitating a resolution last 40 days and according to you i was paid for everything.I can not accept this resolution.

I have 3 affiliate accounts and you lost my players data...Is it normal?
So i damage all payments and statistic from my affiliate accounts (2007-2011).My last payment from you was on 2008.
I asked Marc to send me the statistic via e-mail but there is no answer.Is it normal to lost players data and ignore affiliates??
Why nobody from GPWA is not interested this case and help me..???

PS I can not open new thread....Strange...what?

**EP VPMarketing** · 20 June 2011, 11:39 am

Hi Robert

We have been speaking and I have been updating you.
We also sent the statements for ALL TIME for all your accounts to you today as we said we would.

You contacted us and claimed you had missing players from many years ago.
We spent the last 40 days checking every possible thing including old email correspondence from previous employees, player accounts that were funded, and moneybookers transfer from years ago one by one.

Very simply - we did not lose your players.
You have not sent any players since 2008 when you were last paid.
Out of respect to you and the members of this forum I will not post our correspondence but as you know:

I have been more than respectful in our dealings
I have checked every claim that was made
I have updated along the progress

I do not think posting these claims here in this way is fair or going to help you get players that you do not have.
If you want to continue speaking please feel free to continue emailing me but this forum will not help in this situation.

Thanks.

Marc

**rock344** · 20 June 2011, 3:06 pm

Dear Marc

I need to review statistic you sent me from my 6 aff accounts and make final desition.I will update you asap.

Thanks,
Robert

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