EuroPartners - decreased RevShare without previous notice.

**Moonlight Cat** · 8 March 2015, 8:55 am

EP - decreased RevShare without previous notice.

Usualy, when i checked stats, i check only Revenues column.
But 2 days ago, i checked "Casino Net Gaming" column too and see something strange.
Since 2009 i have RevShare 40% plan. And i know, that Casono Net Gaming/Total Level Revenue
columns is not always = 40% at one moment, because EP stats delay, and columns don't update evenly.

But this time i check stats for previous month, and see that RevShare drop down
from 40% to 25% at ~ 19 feb.

This is very strange, because if i understand right - RevShare calculated at montly based.
So if you change plan, you must change it from 1st of the month?

Ok, but this is not big problem. The problem is, that EP do this without any notification.
I detected changes only 2 weeks later.

If EP drop down my RevShare plan at 19 Feb, i think that would be fair if EP
send me e-mail at least 19 February. Something like this: "Dear Moonlight Cat,
based on our rules we drop your RevShare from 40% to 25% since 19 February".

At this case, I would write a response like: "Dear EP, based on my own rules
i remove your brands from my sites since 20 February". And thats all.
Both sides say "goodbye" to each other. EP beginning to look new affiliates,
i beginning to look new affiliate program. All happy

In affiliate/affiliate program relationship both siedes work under agreement.
If one side change conditions, they must notify another side ASAP, and don't wait then
other side detects a change in the conditions of their own.

So, i strongly recomended to all webmasters, who work with EP carefully check and calculate they stats again.
Maybe some of you EP drop RevShare too, but "forget" to notify
about this.

Sorry for my bad English language.
I hope community understand, what i mean.

**-Shay-** · 8 March 2015, 9:01 am

(*** In before Leopold ***)

Contact your affiliate manager. I'm willing to bet they will get this sorted for you ASAP based on what I've observed here recently.

**EP Relations** · 8 March 2015, 9:15 am

Hi Moonlight Cat

Please PM me your Username so I can put you and your Affiliate Manager in touch and see what the issue is here. I am sure this can all be worked out.

Best,
Robin

**Moonlight Cat** · 8 March 2015, 9:31 am

Originally Posted by -Shay-

(*** In before Leopold ***)

Contact your affiliate manager. I'm willing to bet they will get this sorted for you ASAP based on what I've observed here recently.

Originally Posted by EP Relations

Hi Moonlight Cat
Please PM me your Username so I can put you and your Affiliate Manager in touch and see what the issue is here. I am sure this can all be worked out. Best, Robin

Hello Robin. My username: "billyboy".

I contacted with my affiliate manager, mr.Uriel Saied today (via email).
The replay is:

Thanks for contacting, As I can see the deal is 25% from 3th of September,

I don't know why mr.Uriel Saied tell about "3th September".
I see changes only from ~19 February.

**Moonlight Cat** · 8 March 2015, 10:54 am

Robin, i forget to say you something.
I sent additional PM to you.

Thanks.

**Top Online Casinos** · 8 March 2015, 12:08 pm

Originally Posted by Moonlight Cat

Ok, but this is not big problem. The problem is, that EP do this without any notification.
I detected changes only 2 weeks later.

Going from 40% to 19% not a big problem? In my honest opinion, it is.

I sure hope you will get it sorted out, and that you will be paid out all money that's due to you.. And, don't settle for 19%. There are many more very good affiliate programs willing to pay you more than that, and keep you on that level for as long as you live. Success.

**EP Relations** · 8 March 2015, 12:35 pm

Hi,

thanks Moonlight Cat for your PM. I hope my answers were helpful. In this instance the Affiliate was notified by his Affiliate Manager via a phone call they shared. This situation I believe has now been solved between Moonlight Cat and his AM. We do not just reduce Rev Share without notification or without cause as was the case here and we are more then willing to discuss restructuring of any deal that one of our partners might not be satisfied with.

Best,
Robin

**Moonlight Cat** · 8 March 2015, 2:44 pm

Originally Posted by EP Relations

.In this instance the Affiliate was notified by his Affiliate Manager via a phone call they shared.

Robin, is it i understand right, that someone from your team called me?
May i ask, who called me and when? Maybe they speak with somebody, but not with me.

1.) I never speak about my affiliate business by phone. ~ 1 year ago, one of your affiliate managers try co call me several times, and every time i say: "Don't speak by phone, don't speak by phone... e.t.c."

2.) Here, in Russia, i stay only 4 months from last 12 months. Another time i stay in South-East Asia, where my Russian mobile phone is unavailable. Your managers don't know my asian number.

3.) Last several months my EP manager was English speaking manager. I may little be write in English, but this is impossible for me, speak English by phone.

4.) I see the situation becomes more interesting

**TheGooner** · 8 March 2015, 3:44 pm

Originally Posted by EP Relations

In this instance the Affiliate was notified by his Affiliate Manager via a phone call they shared. This situation I believe has now been solved between Moonlight Cat and his AM. We do not just reduce Rev Share without notification or without cause as was the case here and we are more then willing to discuss restructuring of any deal that one of our partners might not be satisfied with.

Doesn't look resolved to me ...

It looks like your AM went for the convenient "story" of a phone call when there was no supporting email - but has been caught out here as it's clear that there would not have been a shared phone call between an affiliate on the move who does not speak english too well and your AM. Certainly not a communication that was clear to both parties.

THanks for the post MoonlightCat, we get approaches from EuroPartners on a monthly basis with all sorts of promises and guarantees that their shady practices and trimming all happened under "previous management" and would not happen now. It's never really believable. If they are doing this with partners then how are they treating players ?

It's clear that EP have no issues with cutting you from a 40% deal to a 25% deal - and can't even be honest about a failure to communicate.

I guess that they will remain a platinum sponsor and a sponsor of affiliate conferences - all for marketing purposes of course - but it will not be an indication of their standing in my eyes (and many other affiliates with good memories).

**Moonlight Cat** · 8 March 2015, 3:49 pm

Originally Posted by Top Online Casinos

Going from 40% to 19% not a big problem? In my honest opinion, it is.

From 40% to 25%. When i say "not a big problem". i mean, that this is not big problem for me, because my affiliate gambling
portfolio is well diversified. I am not count, but i think, that my average income from EP is less than ~< 5% from total.

Yes, i am really bring to EP little amount of players. For these year (2015) only 2 RFD. (2 RFD February).
The reason is simple. EP poorly converted on my LATAM traffic. This is the reason, that i give best position to another
affiliate program that generated RFD ten times better (and give me 40%-50% RevShare without any requrements).
This is not mean, that EP - bad. No they are good, but not in LATAM market that is very specific.

**universal4** · 8 March 2015, 5:23 pm

So why did it happen without notice in the first place?

How many other affiliates have been hammered by this and what happens to them if they do not know about such a resource as the GPWA where they can publicly voice their distaste for the practice?

Rick
Universal4

**DanHorvat** · 8 March 2015, 7:10 pm

Ah, Europartners. The binary options guys of sports betting affiliate programs.

**Roulette Zeitung** · 11 March 2015, 10:38 am

"if i understand right - RevShare calculated at montly based. So if you change plan, you must change it from 1st of the month?"
Revenue share deals can be changed at every single day, even in the middle of a month with effective immediately.

"Yes, i am really bring to EP little amount of players."
That's totally irrelevant! You are as important as a webmaster who acquires hundreds of players every hour. Every business that is based only on a fistful of big sellers is a ramshackle building.

"We do not just reduce Rev Share without notification or without cause"
"without notification"
"In this instance the Affiliate was notified by his Affiliate Manager via a phone call they shared."
"~ 1 year ago, one of your affiliate managers try co call me several times, and every time i say: "Don't speak by phone"
"try co call me several times [...] ~ 1 year ago"
Phone call between January 2014 and June 2014?

"We do not just reduce Rev Share without notification or without cause"
"without cause"
"As I can see the deal is 25% from 3th of September"
Obviously a new deal exist in the system since September 2014 ... perhaps for new players you acquired since 3. September 2014?
Is it possible, that you still receive(d) 40% for the old players you acquired before 3. September 2014?

"without cause"
Phone call between January 2014 and June 2014?
New deal since 3. September 2014.
Was there a time period you stopped sending any traffic to Europartners between May 2014 and August 2014?

"Yes, i am really bring to EP little amount of players. For these year (2015) only 2 RFD. (2 RFD February). [...] RevShare drop down from 40% to 25% at ~ 19 feb."
New players (acquired and active on February 2015) with 25% because of the deal from September 2014?
Old players (with still 40% (?)) not active in February 2015?
But old players were active before February 2015 and the reason why you not complained earlier and are wondering about the information about new deal from September 2014, because you got still 40% (for old players who were active) until the new players came in February 2015?
I am not a psychic, but this could be a mathematical explanation.

"we are more then willing to discuss restructuring of any deal that one of our partners might not be satisfied with."
For me this would be the best because even a small webmaster is as important as a webmaster who acquires hundreds of players every hour and especially one, who is working "Since 2009" for EP.

Leopold

**allfreechips** · 11 March 2015, 12:28 pm

This is the reason I removed fortune affiliates from Allfreechips, now I need to start checking all my revshare % all over I guess...

**Roulette Zeitung** · 24 March 2015, 4:47 am

Based on chronology my rational fundamental understanding about pragmatic conflict resolution tells me, that his issue came to an acceptable solution. My non pragmatic feelings -in the constant search of universal harmony- tells me the same.

If I am wrong, then directly involved persons should correct me, because I don't think I know it all.

Leopold

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