e-mail addy bouncing

**FictionNet** · 1 November 2011, 4:55 pm

I´ve received the latest InterPartners newsletter, promoting the CAP review, Google +1, etc. I have replied by e-mail, asking a question but it bounced, as follows:

This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

<[email protected]>:
217.168.171.103 does not like recipient.
Remote host said: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual alias table

**hakank** · 1 November 2011, 5:09 pm

Replied by "reply" or sent an email to support @ interpartners. com?

**FictionNet** · 1 November 2011, 5:41 pm

Originally Posted by hakank

Replied by "reply" or sent an email to support @ interpartners. com?

I did both

So I can't be 100% which one bounced, but my money is on the 'reply' addy.

**hakank** · 1 November 2011, 6:08 pm

Well..

I don't have any rep on either msn or skype so I can't help you there.
But since they're email promoting, they might have used all bandwidth sending emails.. LOL

**FictionNet** · 1 November 2011, 6:45 pm

No worries. Maybe one of the two e-mail copies got through. If not, I´m sure it´ll get sorted once they see this thread.

I´ve just noticed that the my original post in this thread has excluded the e-mail addy it bounced from. It was clare at partnerlogic dot com (I think) so I'm assuming InterPartners have an e-mail redirect in place, seeing as neither of my e-mail copies were actually sent to the clare at addy.

**FictionNet** · 1 November 2011, 6:54 pm

I´ll try to post the rest of the bounce info here, showing the bounce address to be claire at partnerlogic dot com. As I mentioned, neither of my e-mails were actually sent to this addy.

- - -
[email protected]
217.168.171.103 does not like recipient.
Remote host said: 550 5.1.1 [email protected]: Recipient address rejected: User unknown in virtual alias table

**b_fotis** · 1 November 2011, 7:04 pm

Hi FictionNet,

It seems that there is a **** up with the email addy indeed.. I'm pretty sure the suport @ interpartners .com email worked though.

I'll have your aff manager get back to you on your question first thing tomorrow morning.

Cheers
Fotis

**Chris Vaughan** · 2 November 2011, 3:51 am

Hi FictionNet,

We have now got to the bottom of it. Not to pass the blame, but ... our email software provider configured the Reply To incorrectly, so that it was directing to an old address. I can confirm that support @ Interpartners.com works fine though, so I will be replying to your questions ASAP. We are in the process of changing this, so in the future you will be able to reply directly.

Regards,
Chris

**FictionNet** · 2 November 2011, 4:00 am

Cheers, Chris. I'll keep an eye on the inbox later.

Thread: e-mail addy bouncing

LinkBack

Thread Tools

Search Thread

Display

e-mail addy bouncing

The Following User Says Thank You to b_fotis For This Useful Post:

Posting Permissions