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  1. 5 June 2016, 5:06 am #1
    alanhsu is offline New Member
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    Angry 7red casino not paying player's winnings

    Thre is a player (username: come2win) joined and played at 7red casino recently. The following day the player want request his no bonus deposit and winnings of just $256 via Neteller with the Neteller's ID and registered email.

    He query 7red casio support about the pending withdrawal status, however the support said the withdrawal fund already processed via wire transfer. What??? How can the casino processs the withdrawal request via wire transfer without all the necessary local bank details? And then there are several days meaningless back and forth communicated with their support, the support said the need the evidence of Neteller screenshot to prove that if the withdrawal already paid or not. What ridicouly it is! Their financial didn't keep any record for your paid customer?

    Since the casino's dishonest with their payment to players, I don't recommend the affiliate member to join and promote their "777 Affiliates" program, or you may not able to receive your affiliate commission afterwards.
  2. 9 June 2016, 2:48 am #2
    oskar777affiliates is offline Former AM
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    Arrow The money is on its way

    Quote Originally Posted by alanhsu View Post
    Thre is a player (username: come2win) joined and played at 7red casino recently. The following day the player want request his no bonus deposit and winnings of just $256 via Neteller with the Neteller's ID and registered email.

    He query 7red casio support about the pending withdrawal status, however the support said the withdrawal fund already processed via wire transfer. What??? How can the casino processs the withdrawal request via wire transfer without all the necessary local bank details? And then there are several days meaningless back and forth communicated with their support, the support said the need the evidence of Neteller screenshot to prove that if the withdrawal already paid or not. What ridicouly it is! Their financial didn't keep any record for your paid customer?

    Since the casino's dishonest with their payment to players, I don't recommend the affiliate member to join and promote their "777 Affiliates" program, or you may not able to receive your affiliate commission afterwards.
    We apologize for the mistake of the support agent. The player will be paid the full amount to his/her Neteller account!

    If you have any other questions, drop me an email [email protected].

    Best regards
    Last edited by oskar777affiliates; 9 June 2016 at 2:48 am. Reason: Title

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